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Semafor Signals

Massive global IT outage grounds flights, disrupts banking, hits media

Updated Jul 19, 2024, 9:19am EDT
Screen showing an error is seen at a currency exchange store at Hong Kong International Airport amid system outages disrupting the operations, in Hong Kong, China, July 19, 2024. REUTERS/Tyrone Siu
Tyrone Siu/Reuters
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The News

A massive IT outage has struck industries around the world, grounding flights, halting stock trading, and interfering with broadcasting.

The outage was attributed to a faulty update by CrowdStrike, a company that develops a widely-used cybersecurity software, and it is affecting machines using Microsoft Windows. Apple and Linux systems are not affected.

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Microsoft, CrowdStrike shares tumble

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Sources:  
BBC, CNBC

Shares for both CrowdStrike and Microsoft fell after news of the outage, the former’s stocks tumbling by 21% in premarket trading — representing a $16 billion loss for the company overnight, the BBC reported. Microsoft, meanwhile, lost 2% of its value before markets opened Friday. CrowdStrike shares have soared over the past 12 months, gaining 118% this year, CNBC reported. The company’s valuation is massive for the sector: As of close of business on Thursday, CrowdStrike was worth $83.5 billion.

Outage is similar to fabled Y2K bug

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Sources:  
Troy Hunt, CrowdStrike

The outage is impacting countries across the globe. “I don’t think it’s too early to call it: this will be the largest IT outage in history,” Troy Hunt, a security consultant, wrote on X. “This is basically what we were all worried about with Y2K, except it’s actually happened this time.” Meanwhile CrowdStrike’s CEO George Kurtz said the outage was not a cyberattack: The firm “is actively working with customers impacted by a defect found in a single content update for Windows hosts,” he wrote. “The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates.”

Error has wide-reaching global impact

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Sources:  
BBC, CNN, The Associated Press

Around 1,400 flights have been canceled globally, the BBC reported, with airlines being some of the worst-hit services. Banking providers, including Visa, have experienced widespread crashes. In the UK, the National Health Service has said it is only accepting the most high-priority patients as the outage impacts the nation’s healthcare sector. Parts of the London Stock Exchange were not operational on Friday, but trading was unaffected. Some US states, including Alaska and Virginia, have reported issues with 911 services and non-emergency reporting lines. In Poland, a major shipping hub located in Gdansk was not operational because of the outage.

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