Flickr Duolingo, the language-learning software, cut 10% of its contractors and increased its use of artificial intelligence-based tools. “We just no longer need as many people,” the company said after announcing the cuts. Tech companies, including some of the biggest employers in the industry, have begun to evaluate how the technology might enhance, or even replace, significant portions of their workforce: “I can’t sit here and say that AI will never displace a job,” Microsoft’s president said last month, adding that AI was primed to replace jobs considered “to be drudgery.” IBM’s CEO, meanwhile, said as many as 30% of back-office jobs, such as human resources, could be replaced by AI within five years. |