Ann Wang/Reuters Workers at the Taiwanese chip giant TSMC’s new US factory in Arizona are experiencing culture shock. The Phoenix plant is behind schedule, with the start of operations put back from this year to next. Hundreds of Taiwanese workers have relocated, but the factory remains a construction site. US hires, meanwhile, found nearly all communication was in Mandarin and Taiwanese, and relied on Google Translate. They also struggled with TSMC’s work ethic: They were shamed for not completing tasks urgently enough or for not working long hours, and not trusted with important tasks. Taiwanese managers were instructed “not to yell at employees in public, or threaten to fire them,” but, one employee told Rest of World, “I think in the heat of the moment, they forgot.” |